At Upscale Enterprises LLC, we value the privacy and security of our clients' personal information. This Privacy Policy outlines how we collect, use, protect, and share your information when you use our credit repair services. By engaging with our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect various types of personal information to provide our credit repair services effectively. The information we may collect includes, but is not limited to:
Personal Identification Information: Name, address, email address, phone number, Social Security number, date of birth, and government-issued identification.
Financial Information: Credit reports, credit scores, bank statements, and other documents related to your credit history and financial situation.
Payment Information: Credit card details or other payment method information necessary to process transactions.
Other Relevant Information: Any additional information you provide to us that is necessary for providing credit repair services, such as proof of address, identification affidavits, etc.
2. How We Use Your Information
The information we collect is used for the following purposes:
To Provide Credit Repair Services: We use your personal and financial information to analyze your credit reports, identify areas for improvement, and dispute any inaccuracies or negative items.
To Communicate with You: We may use your contact information to communicate about the status of your credit repair process, offer support, or send important updates related to your credit repair.
To Process Payments: Your payment information is used to process any fees related to our services.
To Improve Our Services: We may use the data collected to enhance our services, make improvements, or provide better customer support.
3. Sharing of Your Information
We respect your privacy and will not sell, trade, or otherwise share your personal information with third parties except in the following situations:
With Service Providers: We may share your information with third-party vendors or service
providers who assist us in providing our credit repair services. These service providers are
obligated to protect your information and use it only for the purposes for which it was shared.
With Credit Bureaus and Creditors: To fulfill your credit repair services, we may share
necessary information with credit bureaus (Experian, TransUnion, Equifax) and creditors
involved in disputes or credit repair actions.
As Required by Law: We may disclose your personal information when required by law,
such as in response to a subpoena, court order, or other legal process.
4. Data Security
We take data security seriously and implement appropriate administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission or storage is entirely secure, and while we strive to protect your information, we cannot guarantee complete security.
5. Retention of Your Information
We will retain your personal information for as long as necessary to provide our credit repair services, comply with legal obligations, resolve disputes, and enforce our agreements. Once the information is no longer needed, it will be securely deleted or anonymized.
6. Your Rights and Choices
You have the following rights regarding your personal information:
Access: You have the right to request a copy of the personal information we hold about you.
Correction: You have the right to request corrections to any inaccurate or incomplete
personal information we hold.
Deletion: You can request that we delete your personal information, subject to legal or contractual obligations.
Opt-Out of Communications: You may opt out of receiving promotional emails or communications from us by following the unsubscribe instructions in those emails or contacting us directly.
To exercise these rights, please contact us using the information provided below.
7. Cookies and Tracking Technologies
We may use cookies or similar technologies on our website to improve the user experience, analyze website traffic, and track user preferences. You can disable cookies through your browser settings; however, this may affect your ability to use certain features of our website.
8. Third-Party Links
Our website or services may contain links to third-party websites or services. These third-party websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we provide. We will notify you of any significant changes by posting the updated policy on our website with a revised effective date. Please review this policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us:
Upscale Enterprises LLC
502 W 7th St, Suite 100
Erie, PA 16502
Email: [email protected]
Phone: 878-2129473
We’re available by phone: 878-212-9473
Email: [email protected]
Address: 502 W 7th St, Erie, PA